SHIPPING POLICY

The Casual Gourmet is happy to ship any of our great products throughout Canada. Shipping rates vary depending on region, product being shipped and mail carrier selected. If the product you are looking at does not have the option to buy online please call us at (905)522-9398 and we would be happy to help!

All items in stock will be shipped within 1-3 business days of payment being received. Products will be shipped via Canada Post or UPS

RETURN & EXCHANGE POLICY

OUR GUARANTEE

The Casual Gourmet takes pride in offering the highest quality products and services.

We know you’ll love our products. If for any reason you’re not completely satisfied with your order, please contact our Customer Service team at (905) 522-9398 and we’ll do everything we can to make things better!

IN-STORE

All purchases made in-store can be returned or exchanged within 14 days of purchase with original receipt and original packaging. After 14 days, an exchange or gift card will be given when original receipt is shown and product is in original packaging.

ONLINE

Return shipping will be of cost to the buyer. If you require a new product to be sent, the buyer will also incur the new cost of shipping. We cannot guarantee we will receive products being shipped back to us so please consider using a trackable shipping service.

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